Brightspeed customer service.

Need assistance with your Brightspeed service? Our dedicated team of experts is here to help.

Billing & tech support

Mon - Sun • 8:00 am - 10:00 pm (ET)

Order new service

Mon - Sun • 7:00 am - 7:00 pm (ET)

female customer service agent wearing glasses

Brightspeed customer service.

Our support staff is here to help with every step of your Brightspeed journey.

Move your service
Upgrade your service
Pay bills
Check availability

Brightspeed internet for every home

Whether you're in an area with our latest fiber technology or our reliable non-fiber network, we have a plan to keep you connected.

Brightspeed Fiber Internet

300 Mbps, 600 Mbps, 1 Gbps

Experience the future of internet with incredible symmetrical upload and download speeds. Our fiber network delivers a consistently reliable connection, ensuring a seamless experience for every device.

Brightspeed Internet

20-100 Mbps

Our internet plans are perfect for your everyday needs. From essential Browse to light streaming, we provide a reliable connection to keep you connected to what matters most.