Rebecca Sowell, Author at Brightspeed Plans

How Brightspeed Fiber supports gamers with ultra-low latency

How Brightspeed Offers the Best Internet for Gaming

Written by Rebecca Sowell • January 10, 2025 • 2 min read

Gamers know that speed isn’t the only thing that matters when it comes to online gaming. Low latency, reliable connections, and high bandwidth are just as critical to ensure a smooth, lag-free experience. Brightspeed Fiber is designed with gamers in mind, offering ultra-low latency and high-speed internet that keeps you ahead of the competition. Let’s explore why Brightspeed Fiber, with speeds as fast as 2 Gigs, is an ideal choice for gamers.

Is fiber internet good for gaming?

Fiber internet is the gold standard for gaming, and here’s why. Unlike traditional cable or DSL, fiber-optic internet transmits data using light, which allows for faster speeds and minimal interference. This technology ensures a stable connection even during peak usage times, which is crucial for gaming.

Fiber internet provides symmetrical upload and download speeds—a significant advantage for gamers. Upload speeds are critical for activities like live streaming, multiplayer gaming, and uploading large game updates or content. With Brightspeed Fiber, you get a seamless gaming experience without worrying about slowdowns or interruptions.

Whether you’re playing an online multiplayer game or streaming on platforms like Twitch, fiber’s consistent performance and ultra-low latency give you an edge over competitors using less reliable internet options.

What is a good latency for gaming?

Latency, often referred to as “ping,” measures the time it takes for data to travel between your device and the game server. For gamers, low latency is essential.

Ideal latency: Under 20 milliseconds (ms)

Good latency: 20-50 ms

Acceptable latency: 50-100 ms

Poor latency: Over 100 ms

With Brightspeed Fiber, gamers benefit from latency as low as 1-10 ms, depending on the game server’s location. This ultra-low latency ensures near-instantaneous response times, giving you the split-second advantage needed in competitive gaming.

Low latency isn’t just about faster reactions. It also enhances the overall gaming experience, reducing frustrating issues like lag spikes, rubber-banding, or delayed actions, which can make or break a game. Brightspeed’s robust network infrastructure ensures your connection stays stable, so you can focus on winning.

Is 1 Gig internet good for gaming?

A 1 Gig (1,000 Mbps) internet connection is not only good for gaming—it’s overkill for most individual gamers. However, it becomes a game-changer in households with multiple users and devices. With Brightspeed’s 1 Gig fiber internet, you can easily handle:

High-definition game streaming on platforms like YouTube or Twitch
Downloading massive game files in minutes
Playing online games while other household members stream, work, or browse

Modern games often require significant bandwidth for updates, downloads, and cloud saves. Brightspeed’s 1 Gig speeds eliminate bottlenecks, even during these demanding tasks. Plus, the symmetrical speeds of Brightspeed Fiber mean that your uploads are just as fast as your downloads, which is perfect for content creators and streamers.

If you’re a professional gamer or live streamer, 1 Gig internet ensures you’re always ready to perform at your best without worrying about connectivity issues.

Level up your gaming with Brightspeed Fiber

Brightspeed Fiber is the ultimate internet solution for gamers. With ultra-low latency, high speeds, and reliable performance, it provides everything you need to dominate your favorite games. Say goodbye to lag and hello to a gaming experience that keeps you in the zone.

Ready to upgrade your gaming setup? Check out Brightspeed Fiber plans today and take your gaming to the next level.

5 ways Fiber Internet can transform your home internet experience

5 Ways Fiber Internet Revolutionizes Your Home Connectivity

Written by Rebecca Sowell • November 27, 2024 • 2 min read

If you’re tired of buffering, laggy video calls, and slow downloads, consider upgrading to a faster, more reliable option. With Brightspeed Fiber Internet, you can transform how you experience the internet at home, giving you the speed, stability, and performance you’ve always wanted. Here are five compelling ways fiber internet can make a difference in your daily life.

1. Unmatched speeds for every device

With Brightspeed’s fiber home internet, you’re getting speeds leagues beyond what traditional DSL or cable connections offer—as high as 1 Gig or even 2 Gigs in some areas. Fiber optics use light to transmit data, which means faster download and upload speeds—essential for homes with multiple devices operating simultaneously.

No more frustration when multiple people are streaming, gaming, and working from home. Brightspeed Fiber Internet for home use handles it easily, giving everyone in your household a smooth experience. Say goodbye to buffering, slow load times, and network congestion during peak hours.

2. A smoother streaming experience

There’s nothing worse than buffering or poor-quality video when streaming your favorite show or a live event. Brightspeed Fiber Internet eliminates these issues by delivering consistently high speeds and low latency.

A reliable fiber connection ensures you enjoy HD and 4K content without interruption. Whether you’re into binge-watching TV shows, streaming live sports, or participating in virtual reality experiences, fiber internet can make all the difference.

3. Reliable video calls for remote work and learning

Reliable video calls are essential in today’s remote work and online learning environments. Brightspeed Fiber Internet ensures smooth, high-definition video conferencing without frustrating lags or dropouts. Focus on the conversation rather than worrying about a poor connection.

Whether it’s a work presentation, a study group session, or a family catch-up, you can rely on fiber internet to keep you connected seamlessly, making you feel like you’re in the same room, no matter where you are.

4. Instantaneous uploads and downloads

One of the greatest advantages of fiber internet is symmetrical speeds, which means both fast upload speeds and download speeds. While many other internet types offer much slower uploads, Brightspeed Fiber Internet lets you instantaneously upload large files, videos, and photos.

This is a game-changer if you’re a content creator, designer, or simply someone who frequently uploads large files. You’ll save time and be able to share and back up your files quickly, improving productivity and efficiency.

5. Ready for the future of smart homes

Fiber internet is built to handle the demands of today’s smart homes. With a fiber internet connection, you can ensure that smart devices like security cameras, thermostats, and voice assistants work together seamlessly. Brightspeed Fiber Internet provides the bandwidth and stability needed to run a house full of connected devices without a hitch.

This reliability becomes especially important as smart home technology continues to evolve. With a fast and stable internet connection, you can enjoy the full potential of your smart devices and have confidence in a future-proof internet solution.

Upgrade to Brightspeed Fiber Internet today

Brightspeed Fiber Internet is here to transform your home internet experience, delivering incredible speeds, reliable connectivity, and unmatched performance. Enhance remote work, improve streaming quality, and build a connected smart home.

Upgrade your internet today and experience the power of Brightspeed Fiber—your gateway to a faster, more connected world right from home.

Can I get fiber internet at my home? Visit our internet availability page to see if Brightspeed offers fast, fiber internet in your state.

How do I check my Brightspeed bill?

How to Pay Your Bills Quickly and Easily

Written by Rebecca Sowell • September 25, 2024 • 3 min read

Making sure your Brightspeed bill is up-to-date and paid is essential for preventing any pesky service interruptions. Brightspeed offers three easy ways to check the status of your bill—online, through your account portal; via the Brightspeed app on your mobile device; and over the phone with one of our customer service representatives. See the resources below for detailed instructions on how to check and pay your Brightspeed bill.

How to pay your bill online

To pay your Brightspeed bill online, you will need a MyBrightspeed account. This is easy to set up, and if you need assistance creating your online account, customer service reps are available for online chat to get you started.

Once you have your MyBrightspeed account, paying your bill online is quick and easy.

Log in to your account. Visit https://myaccount.brightspeed.com/uni-login and log in using your service address or the phone number associated with your account as your username, along with a password.
Go to the Billing page. Once you’ve navigated to the Billing page, what you see will depend on your account type. If you have a prepaid account, you won’t see any options. If you do not have a prepaid account, you’ll see Account Balance, View Current Bills, View Previous Bills, and Billing Setting options, as well as a Pay Now button.
Make your payment. Click or tap the Pay Now button. If you’ve made previous payments, your credit or debit card or e-check bank account information should already be populated. If not, enter a payment method, including card or account numbers and billing address. After entering your details, confirm the payment.
Set up auto-pay (optional). To ensure you make your monthly payment, consider setting up auto-pay, a feature that deducts the amount due from your account each month. We recommend this for all customers.

Woman paying her bills in a mobile app

How to pay your bill in the app

To pay your bill in the Brightspeed Internet app, you’ll need to set up your MyBrightspeed account using your service address or phone number. Once you have your account, you can access it via the mobile app.

Download the app. Download the Brightspeed Internet app from the Google Play Store or App Store. Install it and open it on your phone.
Enter your login information. Using the username and password from your MyBrightspeed account, enter your information to access your account via the mobile app.
Make Payment or visit Billing section. On your home screen in the app, you’ll see your current account balance with a yellow button below with the option to Make Payment. You can also navigate to the Billing section from the bottom menu of any screen. You can make payments from your home or Billing screen.
Make your payment. If you’ve made previous payments, your credit or debit card or e-check bank account information should already be populated. If not, enter a payment method, including card or account numbers and billing address. After entering your details, confirm the payment.
Set up auto-pay (optional). As in your account dashboard online, you can enable auto-pay from the mobile app.

Taking care of a late payment

You will receive a late fee if you miss a payment. We recommend setting up auto-pay in the app or on the Billing page of your online account dashboard to prevent any late payments, but if you’re in a situation where you can’t pay your bill, there are payment plan options available. Visit Brightspeed’s Payment Plan Tool to split bills into up to three payments to get back on track.

How To Choose The Right Fiber Internet Speed with Brightspeed

Find the right fiber internet plan with this helpful guide.

Written by Rebecca Sowell • September 11, 2024 • 3 min read

Upgrading your home internet to a fiber-optic connection is a great way to improve your internet’s speed and reliability. With various speeds available, how do you choose the right fiber internet plan for your home?

This article will guide you through the process of selecting the perfect fiber internet speed to meet your needs. And with a strong Brightspeed Fiber plan, you won’t need to stress about your home internet again.

1. Understand your internet usage

The first step in choosing the right fiber-optic internet speed is understanding your internet usage. Consider the following factors:

Number of Users: How many people in your household use the internet simultaneously? If you have a large family with multiple devices connected simultaneously, you will need a higher internet speed to avoid lag and buffering issues.
Types of Activities: Different online activities require different amounts of bandwidth. For example, checking emails and browsing the web require less bandwidth, while streaming HD or 4K videos, online gaming, and video conferencing require significantly more. A faster internet speed is necessary if your household frequently engages in high-bandwidth activities.
Smart Home Devices: If you have smart home devices like security cameras, smart speakers, or smart thermostats, they will also consume bandwidth. The more devices you have, the higher the speed you may need to ensure all devices function smoothly.

2. Know the different speed tiers

Fiber internet plans typically range from 50 Mbps to 1 Gig (1000 Mbps) or higher (Brightspeed Fiber provides speeds up to 2 Gigs!). Here’s a quick breakdown of what these speeds can handle:

50-100 Mbps: Suitable for small households (1-2 people) who primarily use the internet for browsing, checking emails, and streaming videos in standard definition (SD).
100-300 Mbps: Ideal for medium-sized households (3-5 people) with moderate internet usage, including HD video streaming, casual online gaming, and working from home.
300-500 Mbps: Best for larger households (5-7 people) or homes with multiple users engaged in heavy internet activities such as 4K streaming, competitive online gaming, and downloading large files.
500 Mbps – 1 Gbps or higher: Perfect for the biggest households or tech-savvy users who demand the best performance for multiple 4K streams, large file uploads/downloads, smart home integration, and low-latency gaming.

3. Consider Your Future Needs

While choosing a speed that meets your current needs is important, it’s also wise to think about the future. With the continued trend of remote work, online education, and smart home automation, your internet needs might increase over time. Investing in a slightly higher speed tier now could save you the hassle of upgrading later.

4. Test Your Current Speed and Evaluate Performance

Before upgrading to a new fiber plan, test your current internet speed using an online speed test. Compare the results with the speed you pay for and evaluate your internet performance. If you often experience slow speeds or buffering, especially during peak hours, consider upgrading to a higher speed tier.

5. Balance Cost and Performance

While faster speeds offer better performance, they also come at a higher cost. Evaluate your budget and determine how much you should spend on your internet service. Choose a speed tier that provides a balance between cost and performance. Remember, the highest speed isn’t always necessary; it’s about finding the speed that meets your needs without breaking the bank.

Brightspeed Fiber plans

Brightspeed Fiber provides fiber-optic internet plans ranging from 200 Mbps to 2 Gig (2,000 Mbps), depending on availability in your area. With Wi-Fi in every room, faster upload and download speeds, and no annual contracts or hidden fees, Brightspeed Fiber is a great choice for your home internet.

Why is my internet so slow?

Our resource will help you diagnose and troubleshoot your slow internet issues to see if there’s a quick fix or if you need to switch providers or upgrade your plan.

Written by Rebecca Sowell • September 4, 2024 • 3 min read

In the modern technological landscape, there’s little more frustrating than slow internet. Say you’ve gotten off of a long day at work and want to stream your favorite comfort shows, but the smart TV gives you the little blue wheel of death and says, over and over again, “Buffering.” Or you’re working from home, typing up an important Google Doc, and the internet disconnects and you’re locked out.

We at Brightspeedplans.com feel your pain. Hopefully, our helpful resource will help you diagnose and troubleshoot your slow internet issues to see if there’s a quick fix or if you need to switch providers or upgrade your plan.

Possible causes of slow internet

If you find yourself asking “Why is my internet slow today?” here are some of the most common causes of a slow internet connection.

Network congestion. Suppose you have multiple devices connected to the internet running simultaneously (for example, playing a console game online while streaming music from your phone while another family member streams a movie in the other room). In that case, your bandwidth might be stretched thin, slowing the connection. If you experience this issue often with multiple devices connected, you may need faster speeds.
Distance from your router. The farther you are from your router, the weaker the signal your Wi-Fi-enabled device receives.
Outdated equipment. Older routers or modems may not support modern tech like dual-band Wi-Fi, resulting in slower internet.
Interference. Physical obstructions like walls or floors, or electronic devices such as microwaves, can interfere with your Wi-Fi signal.
ISP issues. Your internet service provider may be experiencing outages or network issues in your area.
Background applications. If your device runs software updates or cloud backups, that can consume much of your bandwidth.
Viruses or malware. Malicious software often consumes bandwidth and slows down your internet connection in addition to its more-publicized dangers.
Throttling. Some ISPs throttle or limit the speed of certain types of traffic, such as video streaming, during peak hours or after you’ve used a certain amount of data. Check to see if your plan has built-in data caps.
Browser issues. A slow or outdated browser can lower your device’s browsing speed even if your internet connection from the provider is running smoothly.

How do you fix a slow internet connection?

Before prescribing any direct fixes for how to boost download speed, we recommend testing your internet speed. This will tell you if the problem is with the speed coming from your internet service provider or another of the above-listed issues.

Once you’ve determined your issue’s cause, there are actions you can take.

If there is an issue with your Wi-Fi connection … place your router in a different, more central location; purchase Wi-Fi mesh extenders to extend your router’s reach throughout the home; upgrade your equipment; or simply try turning it off and back on again (you’d be surprised how many issues this fixes).
If there is an issue with your device … update your browser and other relevant software and apps; close background applications; run virus and malware checks (usually found in your device’s Settings menu); or, what the heck, try turning it off and back on again and see if that solves the issue.
If there is an issue with your ISP … call or chat with their customer service team; check online to find or report outages in your area; upgrade to a plan with higher speeds; or, if necessary, switch to another provider.

How do I know if I need a faster internet plan?

If your speed test results match your provider’s promised speeds, and you’re still experiencing difficulty doing everything your home needs to do online, it’s time to upgrade to a new plan or switch providers.

If you are a current Brightspeed customer or interested in becoming one, visit our customer service page to contact us about upgrades or new plans.

What is Fiber Optic Internet and How Does it Work?

Learn about how fiber internet works in this helpful guide.

Written by Rebecca Sowell • August 8, 2024 • 2 min read

While searching for internet plans, chances are you’ve seen fiber internet recommended as a strong option. Boasting faster speeds and higher bandwidth than traditional cable, fiber internet is a fantastic option for your home or business internet.

But what makes it so fast and dependable? And how does fiber internet work? We’ve put together this quick and easy guide to help you learn more about fiber internet so you can see if it’s the right choice for you.

How does fiber optic internet work?

First, let’s discuss how fiber internet actually works.

A fiber connection transmits data as light signals through thin strands of glass or plastic fibers. These fibers are bundled in cables and guide the light signals over long distances with minimal signal loss.

At the source, a laser or LED transmitter converts the data into light pulses. The light pulses travel through the fiber optic cables to their destination, where a photodetector converts them back into electric signals.

This method allows for incredibly high-speed data transmission, low latency, and greater bandwidth than traditional copper-based internet connections.

What are the benefits of fiber internet?

Fiber internet offers several benefits over traditional copper-based internet connections. One of the biggest advantages is its high speed. Fiber optic cables can transmit data at speeds reaching multiple-Gig levels (meaning more than 1000 Mbps), which equals faster downloads, seamless video streaming, and smooth online gaming. This speed is particularly beneficial for households with multiple users and devices.

Another significant benefit is its reliability. Unlike copper cables, fiber optic cables are less susceptible to interference from electrical and radio signals, ensuring a more stable connection. They are also more resistant to weather conditions and physical damage, reducing the likelihood of outages.

Fiber internet also offers lower latency, the time it takes data to travel from one point to another. Low latency is crucial for real-time applications such as video conferencing, online gaming, and VoIP calls, ensuring a more responsive and lag-free experience.

Additionally, fiber optic technology supports higher bandwidth, allowing for the simultaneous use of multiple devices without compromising performance. This is particularly important for businesses and homes with high data demands.

Finally, fiber internet is future-proof. As technology evolves, fiber networks can be easily upgraded to support even higher speeds and greater data capacities, making it a long-term investment that can accommodate future needs.

Brightspeed Fiber plans

Ready to upgrade your internet to fiber? Check out Brightspeed’s fiber plans to see if fiber is available in your area. With no annual contracts, no additional upfront costs, and no complicated bills, Brightspeed Fiber is a great option for your home internet.

Discover the best internet for gaming

Your gaming internet questions, answered.

Written by Rebecca Sowell • April 8, 2024 • < 1

Whether you’re a casual gamer or a competitive esports enthusiast, the quality of your internet service can make or break your gaming experience.

In this guide, we’ll explore the realm of gaming internet, shedding light on what makes for great internet for gaming.

Understanding the importance of internet for gaming

Gaming has evolved far beyond a solitary activity, with multiplayer online games becoming the norm. Whether you’re engaging in intense first-person shooter battles, exploring vast open-world environments, or participating in esports tournaments, a reliable internet connection forms the foundation of a smooth gaming experience. Let’s break down the key aspects that make an internet connection gaming-friendly.

Low latency

Low latency is the Holy Grail for gamers. It refers to the delay between your input (such as pressing a button or moving the mouse) and the corresponding action taking place on your screen. In fast-paced games, every millisecond counts, and a low-latency connection can be the decisive factor between victory and defeat.

Investing in a fiber internet plan is a surefire way to ensure low latency. Because fiber internet typically provides symmetrical download and upload speeds, every click and move you make will be reflected within your game quicker than with a cable internet connection.

High bandwidth

Bandwidth is the amount of data that can be transmitted over an internet connection per unit of time. For gaming, a high bandwidth is essential to handle the constant exchange of data between your device and the game server. This ensures a smooth and uninterrupted gaming experience, especially in graphics-intensive games or those with large player bases.

Stable connection

Imagine being in the final moments of a high-stakes game, only to be thwarted by a sudden connection drop. Stability is key to a strong gaming internet. A stable connection ensures that you stay connected to the game server without sudden interruptions, reducing the risk of disconnections and lag spikes that negatively affect your gaming performance.

Brightspeed Internet delivers unmatched speeds

Now that we understand the vital components of gaming internet, let’s turn our attention to Brightspeed Internet and its position as a top contender in the world of gaming connectivity.

Super-fast speeds

With a Brightspeed Fiber Internet connection, you get fast download and upload speeds up to 940 Mbps—ensuring that your gaming data travels at the speed of light. With high-speed plans, you can bid farewell to the frustration of slow downloads and experience minimal lag during online gaming sessions. The emphasis on speed is a testament to Brightspeed’s commitment to providing a superior gaming experience.

Low latency = seamless gameplay

Brightspeed Internet’s low latency ensures that your commands are executed in real-time, offering an incredibly responsive gaming experience. For strategic maneuvers or lightning-fast reflex actions, Brightspeed’s low latency gives you the competitive edge you need to outperform your opponents.

Unlimited data

Brightspeed’s unlimited data allows gamers to explore expansive virtual realms without fear of reaching limits. It’s a ticket to continuous gameplay, enabling seamless access to online multiplayer, massive game downloads, and high-definition streaming.

With unlimited data, gamers can indulge in lengthy sessions, engage in competitive play, and enjoy the evolving landscape of the gaming industry without worrying about data constraints. Game for as long as you want, whenever you want, with Brightspeed Internet.

Find your ideal gaming internet plan

To choose the best gaming internet, you must consider several factors, including your gaming habits, the number of connected devices in your home, and your budget.

Assess your gaming needs

Before we talk about specific internet plans, determine your gaming needs. Consider the types of games you play, the frequency of your gaming sessions, and whether you stream or video chat while gaming. Understanding your requirements will guide you in selecting a plan that caters to your specific needs.

Bandwidth considerations: Matching speed with demand

You’ll want an internet plan that can keep up with your gaming habits. Depending on your preferences, a 100 Mbps copper connection can support you just fine. If you are a more intense gamer, you may need a fiber connection to keep up with your favorite games.

Games with lower bandwidth needs:

Casual games: Simple mobile or browser-based games often have minimal bandwidth requirements.
Turn-based strategy games: Games that don’t require constant real-time updates, allowing for a smoother experience on lower bandwidth.

Games with higher bandwidth requirements:

First-person shooters (FPS): Fast-paced action demands more data for real-time player movements and interactions.
Massive multiplayer online games (MMOs): With a multitude of players sharing a virtual world, MMOs often require higher bandwidth for seamless interactions.
High-resolution/Open-world games: Graphics-intensive games with detailed environments or large maps necessitate more data for smooth rendering and exploration.

Ultimately, the specific bandwidth needed depends on the game’s complexity, graphics, and the intensity of multiplayer interactions. Brightspeed Internet’s high-speed plans cater to a spectrum of gaming needs, ensuring a reliable connection for various gaming experiences.

Multiple devices, one connection

If you share your internet connection with family members or roommates, consider the number of devices that will be simultaneously connected. A plan with higher bandwidth and greater capacity accommodates multiple users and devices without compromising gaming performance.

With a Brightspeed Fiber plan, you get Wi-Fi in every room of your home. That means you get the same fast speeds in any room, at the same time as other members of your household.

Budget-friendly gaming

Gaming costs can stack up quickly, so finding an internet plan that fits your budget is vital. Brightspeed Internet offers a range of plans catering to different needs and budgets, ensuring that you can enjoy a fantastic gaming experience without breaking the bank.

With Brightspeed’s simple billing structure, you can ensure you’re paying the same price every month—without hidden fees or annual contracts.

Optimize your gaming setup

Beyond selecting the right internet plan, optimizing your gaming setup is crucial for a top-tier gaming experience. Let’s explore key tips and tricks to enhance your gaming environment.

Wired vs. wireless

While wireless connections offer convenience, a wired connection is often more stable for gaming. Consider connecting your gaming device directly to the router using an Ethernet cable to minimize potential interference and reduce latency. This simple switch can make a significant difference in the stability of your gaming connection.

Quality of equipment

The quality of your gaming equipment, including your router and gaming device, can impact your overall gaming experience. When you invest in a gaming router designed for low latency and high performance, your connection will be stronger and more reliable.

Similarly, secure a smoother gaming experience by ensuring that your gaming device meets or exceeds the recommended specifications for your favorite games.

Network security

Securing your network is not only essential for protecting sensitive data but also for maintaining a stable gaming connection. Set up strong passwords for your Wi-Fi network, enable WPA3 encryption if available, and regularly update your router’s firmware. A secure network is less susceptible to unauthorized access and potential disruptions during gaming sessions.

Best options for gaming internet

Brightspeed Internet provides some of the strongest internet for gaming on the market—including fiber internet plans. Check availability to find the best Brightspeed plans offered in your area.

Minimum internet speeds for gaming

Brightspeed offers plans starting at 20 Mbps, which can keep up with most online games. Plus, with a fiber connection, you can get speeds up to 940 Mbps.

Check out the minimum speeds recommended by platforms to see what speed you need for your gaming lifestyle:

Xbox One single-player: 3 Mbps
Playstation single-player: 3 Mbps
PC: 10 Mbps
Online multiplayer: 10 Mbps

Brightspeed Fiber’s ping and latency

Low ping, crucial for gaming, is offered by Brightspeed’s fiber plans. Avoid lag and rubberbanding in online matches with a consistent, low-latency connection.

Affordable Brightspeed options for gamers

Spend less on internet and more on gaming! Budget-friendly Brightspeed plans start at $50/month and offer enough speed for casual gamers. With a Brightspeed Internet connection, you can enjoy smooth gameplay without breaking the bank.

Brightspeed internet plans for gaming vs. cable internet for gaming

Overall, cable internet can keep up with most gamers, but it pales in comparison to the power of Brightspeed Fiber. A cable connection gives you asymmetrical upload and download speeds, with reliable, secure download speeds reaching up to 100 Mbps and significantly lower upload speeds.

With a Brightspeed Fiber connection, however, you get equal upload and download speeds, guaranteed connectivity in every room, plus speeds up to 940 Mbps. For most gamers, this is the ideal setup for a strong gaming experience.

Frequently asked questions

What internet is best for gaming?

A fiber internet connection is the best option for gaming. Its unparalleled speed and low latency ensure a seamless gaming experience, reducing lag and enhancing responsiveness. Fiber internet's dedicated lines transmit data faster than traditional connections, providing a stable and reliable connection for gamers. Brightspeed Internet, with its emphasis on fiber technology, offers a top-tier gaming experience, making it an ideal choice for avid gamers seeking the best internet for their gaming needs.

Can I use Brightspeed internet for cloud gaming?

Absolutely! Brightspeed Internet is an excellent choice for cloud gaming. With a high-speed and low-latency connection, Brightspeed ensures a smooth and responsive gaming experience. Whether you're engaging in multiplayer battles or exploring vast virtual worlds, Brightspeed's reliable internet service provides the ideal foundation for seamless cloud gaming.

Is Brightspeed Internet good for gaming?

Yes, Brightspeed Internet is a great option for gaming. With speeds up to 940 Mbps, a Brightspeed fiber internet plan can keep up with all your favorite games.

What internet speeds do I need for gaming?

For casual or solo gaming, a minimum of 25 Mbps is sufficient, ensuring smooth gameplay. However, for competitive multiplayer and seamless streaming, consider opting for speeds ranging from 50 to 100 Mbps. These higher speeds provide the necessary bandwidth for a responsive gaming experience, minimizing lag and optimizing performance. Brightspeed Internet offers a range of plans to meet varying gaming needs, ensuring you have the ideal speed for your gaming preferences.

How does Brightspeed compare to other internet providers for gaming?

Brightspeed offers some of the best gaming internet on the market. With a Brightspeed plan, you get: Fiber internet: With low latency and ping rates, a fiber internet connection offers a smooth gaming experience across all platforms. Affordable pricing: Brightspeed plans start at $50/mo. with unlimited data and no hidden fees. Widespread availability: Brightspeed provides service to 20 states across the US, with a constantly expanding fiber network.

Brightspeed Internet outages: a comprehensive guide

Brightspeed Troubleshooting Tips and Solutions

Written by Rebecca Sowell • April 5, 2024 • < 1

Few things are more frustrating than experiencing an unexpected internet outage. Whether you rely on the web for work, education, entertainment, or simply staying connected with loved ones, a disruption in your internet service can cause significant inconvenience and stress.

If you’re a Brightspeed Internet subscriber, you’re likely accustomed to reliable connectivity. However, even the most robust networks encounter issues from time to time. In this guide, we’ll explore what to do when faced with a Brightspeed Internet outage, offering practical tips to help you minimize disruption and restore connectivity as quickly as possible.

Understanding Brightspeed Internet outages

Brightspeed Internet is typically known for its reliability and speed. However, like any other internet service provider, Brightspeed is susceptible to occasional outages due to various factors such as technical issues, maintenance activities, or external disruptions like severe weather conditions.

When a Brightspeed outage occurs, users may find themselves unable to access the internet, which can impact productivity, communication, and entertainment activities.

Identifying a Brightspeed outage

The first step in addressing a Brightspeed outage is to confirm whether the issue is widespread or localized to your specific connection. Here’s how you can determine if there’s a broader problem affecting Brightspeed users:

1. Check Brightspeed’s official channels

Visit Brightspeed’s website or social media accounts for any announcements or updates regarding service disruptions. Brightspeed’s troubleshooter tool can also help you determine the cause of an outage and whether it’s specific to your account or your local area.

2. Contact Brightspeed support

If you suspect an outage but haven’t found any information online, contact Brightspeed’s customer support. They can verify if there’s a known issue in your area and assist accordingly.

3. Use alternative communication channels

If you’re unable to access the internet, try reaching out to friends or neighbors who are also Brightspeed subscribers. If they’re experiencing similar issues, it’s likely a widespread outage.

4. Monitor local news sources

In cases of severe weather or infrastructure damage, local news outlets may report on internet outages affecting specific regions, including Brightspeed service areas.

Taking immediate steps during a Brightspeed outage

Once you’ve confirmed that you’re experiencing a Brightspeed outage, there are several steps you can take to mitigate its impact and stay connected:

1. Stay calm and patient

While internet outages can be frustrating, it’s essential to remain calm and patient. Outages are temporary, and service providers work diligently to restore connectivity as quickly as possible.

2. Switch to mobile data

If you have access to a mobile data plan, consider using your smartphone or mobile hotspot to stay connected temporarily. This can be especially helpful for urgent tasks that cannot wait until the internet is restored.

3. Maximize offline productivity

Take advantage of the outage period to focus on tasks that don’t require internet access. This could include organizing files, brainstorming ideas, or tackling household chores.

4. Stay informed

Continue monitoring Brightspeed’s official channels for updates on the outage status and estimated restoration times. Providers typically communicate progress and important information through their website, social media, or automated phone messages.

5. Utilize public Wi-Fi

If available and safe to do so, consider accessing public Wi-Fi networks offered by cafes, libraries, or community centers. Be cautious when using public networks and avoid accessing sensitive information or making online transactions on unsecured connections.

6. Restart your equipment

Sometimes, a simple restart of your modem or router can resolve connectivity issues. Turn off the devices, wait a few minutes, then power them back on to see if it helps restore your internet connection.

7. Contact neighbors or local community

Reach out to neighbors or local community groups to inquire if others are experiencing the same outage. Collaborating with others can provide support and potentially lead to shared solutions.

8. Report the outage

If you haven’t already done so, report the outage to Brightspeed’s customer support. Providing detailed information about your location and the nature of the issue can help expedite the resolution process.

Long-term strategies for dealing with Brightspeed outages

While occasional outages are inevitable with any internet service provider, there are steps you can take to minimize their impact and ensure a smoother experience in the future:

1. Backup connectivity options

Consider investing in alternative internet connectivity options such as a mobile data hotspot. Having a backup connection can provide peace of mind during extended outages.

2. Stay informed about maintenance schedules

Brightspeed and other ISPs often conduct routine maintenance activities that may temporarily disrupt service. Stay informed about scheduled maintenance windows by subscribing to provider notifications or checking their website regularly.

3. Explore redundancy solutions

For businesses or individuals with critical internet-dependent operations, redundancy solutions like failover routers or dual-WAN setups automatically switch to an alternative connection in the event of a primary outage.

4. Provide feedback to Brightspeed

If you encounter recurring issues or have suggestions for improving service reliability, don’t hesitate to provide feedback to Brightspeed. Customer input plays a vital role in helping ISPs identify areas for improvement and enhance the overall user experience.

5. Stay prepared for emergencies

In addition to internet outages, emergencies such as power outages or natural disasters can also disrupt connectivity. Keep essential supplies on hand, including flashlights, batteries, and non-perishable food items, to ensure you’re prepared for unexpected situations.

Frequently asked questions about Brightspeed outages

What causes a Brightspeed Internet outage?

Brightspeed internet outages can be caused by various factors, including technical glitches, maintenance activities, infrastructure damage from severe weather events, and external disruptions like fiber cuts. Additionally, issues with network equipment or software updates can contribute to service interruptions.

While Brightspeed strives to maintain reliable connectivity, occasional outages are inevitable due to the complex nature of telecommunications infrastructure and the reliance on external factors beyond the provider’s control.

How can I talk to a real person at Brightspeed?

To speak with a member of the Brightspeed customer service team, go to the Brightspeed customer support page and call the number provided for the type of issue you are experiencing.

Why isn’t my Brightspeed internet working?

As discussed in this guide, there are several reasons why your Brightspeed Internet might be experiencing an outage. Use the troubleshooter tool to see which of the following reasons pertains to your circumstance.

An area outage affecting the network on a large scale, e.g., citywide
A home outage affecting the network between the local node and your home
An equipment problem identifying a problem with your router’s hardware or software
A service suspension from a missed payment, e.g., from an expired payment method

Brightspeed Internet plans

Brightspeed prides itself on bringing reliable, cost-effective internet to customers across the U.S. Check out the internet plans available in your area to see if you can upgrade your Brightspeed Internet to ensure a faster connection.

Brightspeed Fiber

One way to avoid some internet outages is to invest in a fiber-optic internet plan. With a Brightspeed Fiber plan, you get a faster, more reliable connection with less susceptibility to outside interference.

Unlike traditional copper-based networks, fiber-optic cables transmit data using light signals, resulting in faster and more stable internet connections. Fiber optics are less susceptible to signal degradation over long distances, electromagnetic interference, and inclement weather conditions, making them highly resilient to common causes of internet outages.

Additionally, Brightspeed’s dedicated fiber lines ensure that users experience consistent speeds and minimal latency, even during peak usage hours. If Brightspeed Fiber Internet is available in your area, you can enjoy uninterrupted connectivity for work, entertainment, and communication needs, making it a dependable choice for your home internet.

Resources

https://www.brightspeed.com/help/internet/internet-or-phone-not-working.html

https://www.cnet.com/home/internet/internet-down-again-here-are-5-possible-causes-and-how-to-fix-them/

https://dssr.brightspeed.com/digicustcare/sts?clreqid=c27b1cb2-ec36-4087-81bb-7ca0054be982&cl_system=mapi&cl_system_id=c27b1cb2-ec36-4087-81bb-7ca0054be982&kbid=162710

The Most Searched Alternative Christmas Movie In America

The team at Brightspeed Plans found the most searched unconventional Christmas movies in the US—find out which film your state searched most.

Written by Rebecca Sowell • December 14, 2022 • < 1

Jump Links:

Map
Survey Data
Interesting Findings
Methodology
Who We Are

Classic holiday films like White Christmas, A Christmas Story, and Rudolph the Red Nosed Reindeer are undeniably Christmassy, featuring visits to the North Pole and singalongs to holiday carols.

But what about other, less traditional films that take place during the holiday season? Remember the “Jingle Bell Rock” scene in Mean Girls, or the fact that the titular monsters of Gremlins terrorize their town on Christmas Eve?

Many online debates have surrounded the question of whether these nontraditional holiday films really qualify as Christmas movies. Some people are staunch traditional Christmas movie fans, while others will die on a hill for Die Hard.

To celebrate the holiday season in an unconventional way, the team at Brightspeed Plans wanted to find out which alternative Christmas movies America is searching for most. We also ran a survey to see if people agree with their state’s most searched film, and how committed they are to defending their favorite nontraditional Christmas flick.

We found that 66% of our survey respondents agreed with their state’s most searched unconventional movie, while 34% disagreed. Check out our findings to see which side of the debate you land on.

Your State’s Most Searched Unconventional Christmas Movie

Survey Data

We surveyed 1,000 Americans to find out what they think about the most searched alternative Christmas movies in the US. One important thing to note? The majority in every age group agreed with their state’s most searched controversial Christmas movie.

Interesting Findings

Die Hard is the most searched unconventional Christmas movie in the most states, with 27 states googling it most.
- 52% of our survey respondents consider Die Hard a Christmas movie.
Mean Girls is the most searched unconventional Christmas movie in the second most states, with five states googling the movie the most.
- 52% of the survey participants said that they don’t consider Mean Girls to be a Christmas movie.
30% of the participants feel strongly that their favorite unconventional holiday film is a Christmas movie and that no one will convince them otherwise.
- 30% of Gen Z respondents are open to being convinced otherwise.
- 30% of the Boomers don’t care at all.

Our Methodology

The team at Brightspeed Plans gathered unconventional Christmas movies with the help of publications like Parade, Esquire, and Shmoop, along with Instagram Polls. Once we had a list, we used SemRush, an SEO software platform, to gather search volume for each movie. We then selected the top 12 movies with the highest search volume and used Google Trends to gather analytics on volume search per state.

For our survey data, we surveyed 1,000 Americans using Pollfish, a market research software tool that gathers faster insights and results giving you real-time responses. We asked questions to gather insight on their favorite unconventional Christmas movie.

About

BrightspeedPlans.com is an online authorized reseller of Brightspeed.

Please email media@brightspeedplans.com with any questions.

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